User Permissions & Rights

Last Updated: December 2024 | Effective Date: December 2024

Data Management Rights

You maintain complete control over your data with these rights:

  • Data Ownership: You retain full ownership of all uploaded data
  • Access Control: Set permissions for team members and collaborators
  • Data Export: Download your data in multiple formats anytime
  • Data Deletion: Request permanent deletion of your data
  • Backup Access: Access historical backups of your information
  • Processing Control: Choose which AI models process your data

Privacy & Security Rights

Your privacy and security are protected through these rights:

  • Data Encryption: All data encrypted in transit and at rest
  • Access Logs: View detailed logs of who accessed your data
  • Security Notifications: Immediate alerts for security events
  • Two-Factor Authentication: Enhanced account security options
  • Privacy Settings: Granular control over data sharing preferences
  • Compliance Reports: Access to security and compliance documentation

Platform Configuration Rights

Customize your platform experience with these permissions:

  • Dashboard Customization: Personalize layout and widgets
  • Notification Preferences: Control alert frequency and methods
  • Integration Settings: Configure third-party connections
  • User Interface: Choose themes and display options
  • Workflow Automation: Set up automated processes and triggers

Data Portability Rights

Exercise your right to data portability:

  • Export Formats: CSV, JSON, XML, and PDF export options
  • Bulk Download: Download all your data in a single archive
  • API Access: Programmatic data retrieval via REST API
  • Migration Support: Assistance with data migration to other platforms
  • Scheduled Exports: Automated regular data backups

Legal & Compliance Rights

Your legal rights when using our platform:

  • GDPR Compliance: Full compliance with European data protection laws
  • Right to Information: Detailed information about data processing
  • Right to Rectification: Correct inaccurate personal information
  • Right to Erasure: Request deletion of personal data
  • Right to Object: Object to certain types of data processing
  • Data Protection Officer: Direct contact with our DPO

Support & Communication Rights

Access comprehensive support through these channels:

  • Technical Support: 24/7 technical assistance for critical issues
  • Documentation Access: Complete platform documentation and guides
  • Training Resources: Video tutorials and best practice guides
  • Community Forum: Access to user community and discussions
  • Feature Requests: Submit and vote on new feature proposals
  • Feedback Channels: Multiple ways to provide platform feedback

Usage Limitations

While you have extensive rights, some limitations apply:

  • Fair Use Policy: Reasonable usage limits to ensure platform stability
  • Storage Quotas: Plan-based limits on data storage and processing
  • API Rate Limits: Request limits to prevent system overload
  • Content Restrictions: Prohibited content types and data sources
  • Geographic Restrictions: Some features may be limited by location

Notification Rights

Control how and when you receive communications:

  • Email Preferences: Choose which emails you receive
  • Real-time Alerts: Configure instant notifications for important events
  • Digest Options: Weekly or monthly summary reports
  • Emergency Notifications: Critical security and system alerts
  • Marketing Communications: Opt-in/opt-out of promotional content

Your Rights Are Protected

ScouterAI is committed to respecting and protecting your rights as a user. These permissions are designed to give you complete control over your data and platform experience. If you have questions about exercising any of these rights, our support team is here to help.