Data Protection Overview
ScouterAI is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our AI data analysis platform.
- We collect only necessary information
- Your data is encrypted and secure
- We never sell your personal information
- You have full control over your data
Information We Collect
Personal Information: Name, email address, company information, and contact details when you register or contact us.
Usage Data: Information about how you interact with our platform, including analytics and performance metrics.
Technical Data: IP address, browser type, device information, and system logs for security and optimization purposes.
How We Use Your Information
- Service Provision: To provide and maintain our AI data analysis platform
- Communication: To respond to inquiries and provide customer support
- Improvement: To analyze usage patterns and improve our services
- Security: To detect and prevent fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in platform operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
- Consent: When you explicitly consent to sharing
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: End-to-end encryption for data transmission and storage
- Access Control: Role-based access with multi-factor authentication
- Monitoring: Continuous security monitoring and threat detection
- Compliance: GDPR, HIPAA, and SOX compliance standards
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for platform functionality
- Analytics Cookies: To understand usage patterns
- Preference Cookies: To remember your settings
- Marketing Cookies: For relevant content (with consent)
You can control cookie preferences through your browser settings.
Data Retention
We retain your information only as long as necessary:
- Account Data: Until account deletion or 3 years of inactivity
- Usage Logs: 12 months for security and optimization
- Support Records: 2 years for customer service quality
- Legal Requirements: As required by applicable laws
International Transfers
If you are located outside the jurisdiction where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
- Updating the "Last Updated" date
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Your Trust is Our Priority
At ScouterAI, we believe that privacy is a fundamental right. We are committed to being transparent about our data practices and giving you control over your information. If you have any concerns or questions, please don't hesitate to reach out to our privacy team.